Return Policy

At J Shoes, we hand pick items we hope our customers love! If you don't love it, we are willing to take it back!

  • The item MUST be UNWORN and UNWASHED. Tags must be attached. We do not offer exchanges for items at this time. If the item is defaced in any way, we will not accept it as a return
  • Returns must be made within 14 days of purchasing the item. Item must be postmarked on day 14. Original shipping will not be included in the refund.
  • Online purchases may be returned to our store location in Rice Lake, WI
  • Online purchases may be returned through the mail carrier of your choice at 2910 College Dr, Rice Lake, WI 54868
  • Please allow 10-14 business days for refund
  • ALL clearance items are FINAL SALE
  • Any items that do not meet our return requirements will require a reshipping fee
  • orders cannot be changed, modified, or canceled after check out